Yes. AVA uses state-of-the-art neural voice technology with natural pacing, tone, and conversational flow. Play the demo call above - that's AVA. We also have many voices to choose from and can even clone your own voice or any voice that you choose.

AVA connects natively to your store: it can look up orders, can edit shipping details, can processes refunds, checks inventory, and answers policy questions - live, on the phone. It can even send tracking numbers over the phone via text messaging and also send checkout discount links directly to customers' phones.

When a shopper leaves their phone number at checkout without paying, AVA waits for the right window, calls them, answers any questions, and texts them their checkout link to finish the order.

AVA gracefully takes a message and flags the conversation in your dashboard with a full transcript, so you can follow up personally. It can even transfer calls to humans.

About 5 minutes. Install from the Shopify App Store, and AVA syncs your catalog, orders, and policies automatically. No code, no call scripts required. However, we have the capability for you to customize your agents to have them sound exactly how you want.